Join to apply for the Customer Experience Team Member role at Unite Students
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Location: Sheffield
Salary: £25,163 - £26,681 per annum (depending on experience), plus bonus and benefits
Hours: 37.5 hours per week. Customer Experience Team Members work 5 days out of 7, between 7am and 10pm. Weekends on rota basis.
The role
Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives through meaningful interactions and make a real impact. From helping a locked-out student to recommending a restaurant or organizing a welcome party; no two days are the same!
Key responsibilities:
1. Providing a welcoming front of house reception service
2. Conducting flat viewings, inspections, and leading sales conversations
3. Planning and running events for students
What we’re looking for:
1. A caring, warm person with a positive attitude
2. An excellent communicator, comfortable chatting with students and answering questions
3. Great time management and organizational skills
What you’ll get in return:
1. A discretionary annual bonus
2. 25 days paid holiday plus holiday buying scheme and long service extra days
3. Generous pension contributions (5%-11%)
4. Health and wellbeing benefits including Healthcare Cash Plan, Employee Assistance, Wellbeing platform, Gym benefit
5. Enhanced Family Leave: 18 weeks full pay for birthing parents, 4 weeks for non-birthing parents
6. Additional benefits: ShareSave scheme, Life Assurance, discounts, and more
About Unite Students
Founded in 1991, FTSE 100 company, UK’s largest purpose-built student accommodation provider with over 70,000 students in 23 cities. Committed to diversity, inclusion, and developing positive, energetic teams.
We believe in instinctive inclusion and that people make Unite Students. We embrace individuality and strive for a collaborative culture where everyone belongs. Proud to be Gold Investors in People, offering excellent learning opportunities and pathways.
As part of our safeguarding commitment, new hires will undergo a criminal record check at our expense, subject to satisfactory results.
If this role excites you, we look forward to your application!
Additional info
* Seniority level: Not Applicable
* Employment type: Part-time
* Job function: Other
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