Overview
Regional Aquatics Manager role within the Shropshire Leisure team. You’ll drive the growth, quality, and success of swimming lessons and aquatic programmes across multiple sites, helping people build confidence in the water and supporting local communities while developing a team that delivers excellence.
You’ll Be Entrusted To
* Deliver the Serco Leisure National Aquatics Strategy within your region.
* Manage and grow swimming lesson and aquatics programmes, ensuring quality, retention, and sustainable growth through a data-driven approach.
* Lead, mentor, and develop Swimming Coordinators, driving performance and building future talent.
* Oversee school swimming programmes, ensuring delivery that meets community needs.
* Support the mobilisation of new sites, ensuring consistent product standards.
* Monitor programme performance using reports and KPIs, implementing improvements where needed.
* Work with Marketing and Digital teams to promote aquatics programmes and strengthen customer engagement.
* Ensure compliance with safeguarding, qualifications, training standards, and health and safety requirements.
Qualifications
* Experience of working in a busy leisure environment across multiple sites.
* A proven track record of growing and improving swimming lesson programmes.
* Experience of leading teams through change, mentoring staff, and driving performance.
* STA or Swim England Level 2 Certificate in Teaching Swimming (essential).
* Award in Education and Training Level 3 (essential – or willing to achieve).
* Safeguarding CPD (essential).
* A full driving licence and willingness to travel across the region.
Salary and Conditions
Part time - 20 hours per week including weekends - flexible. Covering the Shropshire Leisure Cluster. Salary: £15,642 per annum.
Benefits
* Holidays: Up to 25 days plus bank holidays – pro rata
* Pension: Up to 6% contributory pension scheme
* Training and development: A wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
* Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans, and 30% discount at Serco-managed leisure centres
* Discounts: Save across around 1,000 retailers
* Employee networks: Dedicated networks for support and community
* Charity: Paid volunteering day each year and payroll giving option
* Leisure Specific benefits: Employee Benefits
Additional Information
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities. Applicants should contact the Recruitment Team on 0345 010 4000 if they have any queries or need additional time to submit an application. A DBS check may be required where appropriate.
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