Job overview
We are looking to recruit a Medical Secretary to work as part of a the administration team based at Amersham Hospital
To provide a comprehensive Medical Secretarial and Administration Service to the Department in strict accordance with GDPR and Trust confidentiality guidelines, ensuring all work is processed in a timely, efficient way.
Provide a full and comprehensive Medical Secretarial Service, including timely audio typing of clinic letters and documents, organize group clinic sessions and general administration required by the Dermatology Department. This may involve correction of incorrect grammar and interpretation of different pronunciations and handwritten clinical notes of advanced medical terminology.
Main duties of the job
1. To provide a support administration service within the department. To undertake accurate audio/copy typing (including digital) of medical correspondence and general administration for the Dermatology Department.
2. This could include highly sensitive and complex medical terminology with a need for confidentiality
3. Use Care Records Service for checking patients in and out, making appointments, tracking medical notes etc.
4. To receive and open mail, to action routine/non-routine and urgent correspondence, drawing the necessary items to the attention of the person(s) concerned
5. To assist with the daily management of clinic lists and booking of priority patients into clinics
6. To exercise initiative in dealing with enquiries from the patients/relatives, general practitioners and individual departments both on the telephone and in person. Reassuring patients (carers/relatives if appropriate) waiting for appointments, test results and commencement of treatment. To take appropriate action where this is required
7. To act as part of a departmental team, thus providing secretarial and administrative services as necessary for colleagues in their absence
Working for our organisation
Listen to why colleagues think we’re a great place to work!
What does Buckinghamshire Healthcare NHS Trust offer you?
8. As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
9. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
10. We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
11. We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
12. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
13. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
14. A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
15. Our vision is to provide outstanding care, support healthy communities and be a great place to work.
16. Our mission is to provide personal and compassionate care every time.
17. Our CARE values are collaborate, aspire, respect and enable.
Person specification
Qualifications
Essential criteria
18. GCSE Grade C or above/equivalent in English Language
19. RSA II Typing, or equivalent
20. Medical Secretarial Course/ Medical Terminology Course, or ability to demonstrate equivalent
Experience
Essential criteria
21. Experience of working within the NHS in a similar setting
22. Experience of working within busy office environment
23. Experience of word processing
24. Experience of audio-typing
25. Ability to work with highly confidential data, and to maintain patient confidentiality
26. Good working knowledge of MS Office
Special Circumstances
Essential criteria
27. Willing to travel between the three hospital sites within the Trust
28. Able to maintain a flexible approach to the role and duties
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges