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Technical deployer

Basingstoke
Oyster Recruitment Ltd
Posted: 21 October
Offer description

Our client, a renowned industry leader in creating innovative climate solutions is looking for a skilled Technical Deployer to join their team.

This is an excellent opportunity to use your technical HVAC knowledge in a pivotal planning and support role, shaping customer service delivery across the country. You will be central to our client's UK operations, proactively planning and allocating technicians to customer sites for a variety of work. Your technical expertise will ensure the right skills are deployed for every job, contributing directly to the company's success and high standards of customer service.

On offer: Competitive base salary of up to £50,000 per annum including extensive benefits: Private Medical Insurance, company bonus, death in service, enhanced pension, purchase additional holiday and fantastic career progression opportunities.

Responsibilities:

* Plan and allocate technicians to customer sites UK-wide

* Provide technical support and guidance to field technicians

* Manage a high volume of project and service work orders

* Build and maintain strong, lasting customer relationships

* Attend customer sites to provide technical support or work

* Collaborate with sales, hire, and operations teams

* Diagnose system problems during installation and servicing

* Generate reports and analyse customer interaction data

Who They’re Looking For:

* Proven technical knowledge in HVAC, electrical or mechanical

* Experience in a technician, controls or sales engineer role

* Strong understanding of customer service principles

* Excellent communication and interpersonal skills

* Strong analytical and problem-solving abilities

* Ability to work independently with minimal supervision

* Right to work in the UK – essential

* Full UK driving licence - desirable

* F-gas certification is an advantage.

If you have the technical knowledge, drive and passion for delivering exceptional service, this is the role for you. Don’t miss the chance to join a leading HVAC team! Apply today

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