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Support manager

Market Weighton
Ripon Farm Services Ltd
Support manager
€50,000 a year
Posted: 21 May
Offer description

Sales Manager

Place: Market Weighton


Role Overview

Essential Duties

* Collaborates to ensure sales metrics and goals are met for a specific region or customer segments.
* Manages and coaches sales professionals in a specific region or customer segment.
* Supports the Commercial Director and Area Sales Managers with quotes, discounts, trade‑ins, finance/credit requirements, and internal approvals to ensure commercially compliant and customer‑ready proposals.
* Manages pre‑order processes, ensuring customer requirements are captured, eligibility checks are completed, and lead times are confirmed prior to ordering.
* Supports order configuration activities, validating specifications/options, compatibility, pricing, and approvals before submission.
* Oversees CRM management activities, ensuring opportunities, customer records, notes, and pipeline stages are accurate and kept up to date.
* Ensures that a consistent sales process is followed for the region or customer segment.
* Ensures the sales document process is established and followed by sales team members for the region or customer segment.
* Supports with used and new whole goods inventory levels and metrics.
* Processes and places sales orders, ensuring all documentation is complete, order details are accurate, and hand‑offs to operations/delivery are coordinated.
* Supports recruiting, staffing, and is responsible for employee development, training, and activities for direct reports.
* Supports shows, events, and customer trips; occasional travel is required.
* Works with internal stakeholders to promote customer satisfaction.
* Manages budgets for a specific region or customer segment, in alignment with the organisation’s financial and operational objectives.
* Assists with creating the Sales Department business plan.
* Works with the sales management team to identify and execute best practices.


Skills & Qualifications

* 3+ years sales experience, 1+ years sales management experience.
* Familiar with John Deere and other manufacturer products.
* Proven managerial ability including leading, coaching, and developing others.
* Ability to collaborate and communicate effectively with internal and external teams.
* Ability to define and implement sales processes.
* Ability to use internal and dealer sales applications and tools.
* Ability to use software applications such as Microsoft Office and internet functions.
* Ability to analyse and interpret internal reports.
* Ability to write and speak effectively to individuals and groups.
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