Head of operations - saas

Our client is a technology-driven compliance innovator bringing together intelligent hardware, powerful software, and real-time data to transform how compliance is delivered and managed.

This is a senior leadership role responsible for overseeing daily operations, driving strategic execution, improving performance, and ensuring scalable growth. You will work closely with the board and leadership team to align operational delivery with long-term business objectives. This role would suit an experienced Operations Director, General Manager, or Managing Director from a SaaS, technology, or compliance-led business

The Role & responsibilities of the candidate:

* Lead company-wide operational strategy and execution
* Drive commercial performance, revenue growth, and profitability
* Oversee delivery, customer success, and technical operations
* Build scalable systems, processes, and KPIs
* Manage budgets, forecasting, and financial performance
* Lead and develop high-performing teams
* Improve operational efficiencies and service standards
* Support product development strategy alongside technical teams
* Ensure regulatory and data compliance standards are maintained
* Represent the business with key partners and stakeholders
Requirements:
1. Proven Senior leadership experience within SaaS, technology, or compliance sectors