Overview
Holland & Barrett is seeking a Retail Store Manager to lead a store in Queen Street, Oxford. This role is permanent, with a pattern of 38.75 hours per week and a salary up to £40,200 per annum (depending on experience). You will empower teams, engage customers, and help shape healthier communities through strong leadership and excellent customer experience.
Responsibilities
* Lead and develop a high-performing store team, driving engagement, motivation, and results.
* Recruit, coach, and retain talent to build a culture of learning and performance.
* Create a customer-first environment that delivers an exceptional experience every time.
* Drive commercial success through effective management of sales, profit and loss, and store operations.
* Maintain strong stock accuracy, availability, and visual presentation standards.
* Ensure compliance with company policies, operational standards, and health and safety requirements.
* Execute marketing, promotions, and planograms with precision and consistency.
* Champion the use of technology to enhance both team performance and customer experience.
* Collaborate with the Regional Manager and peers to share best practice and deliver regional success.
* Complete the Qualified to Advise training to support customers with trusted expertise.
Who You Are
* A proven leader with experience managing teams and store operations in a retail environment.
* Commercially focused with a strong understanding of financial performance and business drivers.
* A confident communicator who leads with integrity and brings out the best in others.
* Analytical and solutions-oriented, with the ability to make data-driven decisions.
* Passionate about health, wellness, and developing your team to become trusted experts.
* Adaptable and organised, able to balance priorities in a fast-paced environment.
What We Offer
* Monthly Performance Bonus
* Up to 28-days Annual Leave
* 25% discount in store and online (plus free delivery)
* £/€50 Annual Product Allowance
* Life Assurance
* Exclusive discounts on well-known brands
* Access to Wellhub with gyms, studios and wellbeing apps
* Free 24/7 confidential support through our Employee Assistance Programme
* Support for your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all. Vacancies may close once sufficient applications are received; please apply as soon as possible to avoid disappointment. We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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