The Role
As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan.
This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them.
Required Skills
* Customer Focused
* Strong Communication skills and Confidence
* Self-Development
* Team Work
* Enjoy working with targets
The Salary
Competitive depending on experience.
Rewards
Successful applicants will be provided with comprehensive training in the form of our company induction, alongside support from the senior management team. Salary is competitive alongside a bonus scheme. This is supported by an extensive range of benefits:
* Bonus scheme
* Private healthcare
* Life assurance
* Excellent company pension 3% employee to 8% employer contribution
* 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
* Cycle to Work vouchers
* Retail Discounts
* Tech scheme
* 3 Charity Volunteering Days
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