A UK-based university is seeking a 1st line IT support technician responsible for providing outstanding technical support and customer service to staff, students, and visitors. This position plays a vital role within the Information and Digital Services department, requiring solid experience in IT account management and troubleshooting. The successful candidate will adhere to ITIL processes while fostering relationships with a diverse user base. This is an on-campus role offering the chance to develop essential IT skills.
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