PLEASE NOTE THIS IS AN INTERNAL VACANCY ONLY OPEN TO CURRENT NHS SCOTLAND STAFF
OUR VALUES IN ACTION
* Care and Compassion
* Quality and Teamwork
* Dignity and Respect
* Openness, honesty and responsibility
Are you highly organised, confident in managing complex schedules, and passionate about improving patient care?
About The Role
As the Waiting List Coordinator, you will lead the Inpatient Central Booking function, ensuring the efficient scheduling of patients for theatre across multiple specialties. You’ll play a key role in managing inpatient and day case waiting lists, working closely with consultants, theatre teams, and external providers to meet national and local waiting time targets.
Key Responsibilities
* Schedule patients for theatre, ensuring optimal use of clinical capacity.
* Liaise with consultants and theatre coordinators to manage theatre lists.
* Monitor and respond to potential breaches of waiting time guarantees.
* Maintain accurate records using TrakCare and Sapphire systems.
* Manage patient communications, including appointment offers and cancellations.
* Supervise the Inpatient Central Booking team, including appraisals and leave allocation.
* Respond to Freedom of Information requests and patient complaints.
* Deputise for the Scheduling Team Leader as required.
What We’re Looking For
* HNC-level education or equivalent experience.
* Knowledge of theatre scheduling and waiting list management.
* Strong communication and negotiation skills.
* Experience supervising staff and managing competing priorities.
* Proficiency in NHS systems including TrakCare, Sapphire, and Microsoft Office.
Why Join Us?
This is a rewarding opportunity to make a real impact on patient care and service delivery. You’ll be part of a supportive team working in a fast‑paced environment where your skills and initiative will be valued.
As from 1 April 2026 the Agenda for Change full‑time working week will be reduced from 37 to 36 hours per week. Part‑time hours will be reduced pro‑rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
To work in the United Kingdom, a UK work permit is required. NHS Scotland will check your entitlement to work in the UK. If you are not eligible, you may be able to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa, subject to the employer being a licensed sponsor and the role meeting the minimum salary threshold.
Applicants must have the right to work in the UK or be eligible for sponsorship before submitting an application.
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