Responsibilities
* Answering incoming calls and assisting customers with enquiries
* Responding to daily customer emails and processing orders
* Issuing reports and invoices to clients upon request
* Maintaining training records to industry standards
* Producing certificates for corporate clients worldwide
* Supporting internal departments with arranging and managing training activities
* Assisting with online course design and updates within the Learning Management System (LMS)
* Supporting the Online Training Manager with course record upkeep
* Providing logistical support for training activities, including arranging flights and accommodation
* Carrying out general office duties such as printing and binding documents
Qualifications
* GCSE Maths and English at Level 5/6 or above
* Strong communication and organisational skills
* Good attention to detail
* A positive and professional attitude
* Willingness to learn and develop new skills
* Ability to work both independently and as part of a team
* Basic IT skills and confidence using Microsoft Office
Benefits
At BostonAir Group, they are dedicated to supporting the development and progression of their employees. If successful, you will have the opportunity to grow your career while gaining valuable industry experience. Over many years of employing apprentices, 90% have been offered permanent positions, and they offer a discretionary Quarterly Bonus Scheme based on performance.
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