Job Summary:
About the Role & Team
Implement the day-to-day production schedules, including content and campaign scheduling. Set-up and test site promotions. Act as first line support for the website and ensure that all site content and product information is accurate and live on schedule
This role will require you to be working 4 days a week in our office and 1 day from home.
What You Will Do
1. Configure site modules, and schedule content, ensuring accuracy at every step
2. Set up and test promotions and campaigns as directed by merchandising and marketing teams
3. Ensure all site content, including SEO and Meta data is accurate
4. Ensure product pages are optimised, reviewing product and category redirects
5. Ensure search on website is reviewed, and null and popular searches are optimised
6. Review navigation and make changes based on optimising in market
7. Implement online merchandising strategies to maximise sales
8. Ensure product launches and promotional activity is live at the correct time with all inclusions and exclusions correctly implemented as instructed by merchandising
9. Ensure all content on the site is tagged correctly for analytics purposes
10. Coordinate assets and product launch information to ensure launches are tested and hit set deadlines
Required Qualifications & Skills
11. Demonstrable experience within a similar role in an e-commerce retail environment
12. Understanding of e-commerce trading and best practice
13. Understanding of user experience, web usability and web analytics, advantageous
14. Content management experience using either Demandware or Salesforce
15. Excellent planning and prioritisation skills
16. Articulate and effective communicator
17. Computer literature with skills using MS Office and Excel, essential; proficiency using JIRA/Confluence/Salesforce Commerce Cloud/Adobe software, advantageous
18. Excellent accuracy and attention to detail
19. A commercial focus
20. Cultural sensitivity
Additional Information
21. Flexibility for occasional travel may be required
22. Contribution to ad-hoc projects as the business requires
23. Flexible hours may be required to meet business needs
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.