University Hospitals Sussex NHS Foundation Trust is seeking a Library Assistant at St Richards Hospital, Chichester and Worthing Hospital, Worthing.
The Library Assistant operates within a team of enquiry desk staff in the delivery of proactive frontline knowledge and library services. This requires dealing with all levels of clinical and non-clinical members as well as students on placement within the local health economy.
Main duties of the job
The post-holder will carry out a wide range of tasks including staffing the enquiry desk and assisting with the document supply service and members' database. The post-holder will also be involved in hands-on IT support and the first line education of members.
Library assistants are responsible for dealing with frontline enquiries for information (in person, by post, email or telephone). This will involve the use and demonstration of information resources including printed and electronic textbooks, reports, journals and databases.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
Job responsibilities
The job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
Person Specification
Experience/Qualifications
* GCSE Maths and English (A-C or 9-4)
* Experience of working in a library or a similar customer care environment (or equivalent NVQ Library and Information qualification)
* Experience or knowledge of the NHS
Skills
* Excellent written and verbal communication skills. Able to communicate information to a wide range of personnel from different cultures and organisations
* Competency and confidence in using information technology in the workplace
* Experience of working with electronic and printed sources of information
* The ability to judge and determine the most appropriate source of information in response to library users' diverse range of enquiries and to provide the information in a timely, accurate and suitable manner
* Ability to provide basic instruction and training to library users on a one-to-one/group basis
* Evidence of having undertaken own development to improve understanding of equalities issues
* Knowledge or awareness of relevant legislation, e.g. Copyright Act, Data protection and Freedom of Information
People Management and Development
* Must be able to work in a team and be cooperative and sensitive to the needs of others
Equality, Diversity, and Inclusion
* Evidence of having undertaken own development to improve understanding of equalities issues
* Evidence of having championed diversity in previous roles (as appropriate to role)
We are an equal opportunities employer and welcome applications from all sections of the community. The Trust is committed to ensuring that all employees and job applicants are treated fairly and with respect, regardless of their background, disability, gender, marital status, pregnancy, race, religion or belief, sexual orientation, or age.
Salary: £24,937 to £26,598 a year, pro rata
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