Product Executive – Insurance
Location: Hybrid – 1 day per week in East Grinstead, ideally suited to candidates based in London, Kent or Sussex
Our client is a long-standing, purpose-led membership organisation supporting people with lifestyle and travel-related services. They are now looking to appoint an Insurance Product Executive to join their growing team.
Overview
This role sits within the Insurance & Financial Services function and focuses on the development, improvement, and oversight of a range of member-facing insurance products. From travel and health cover to caravanning and ferry insurance, you'll act as the internal expert—balancing technical accuracy with empathy for member needs.
Working across departments, you’ll ensure insurance products meet regulatory requirements, respond to real member feedback, and stand up well against competitors. You’ll also help support call centre queries (around 20% of your time), assist with claims insight, and keep documentation clear and compliant.
Requirements
* Strong understanding of insurance products—ideally travel, health or niche cover
* Experience supporting regulated products (FCA knowledge a plus)
* Analytical mindset with experience reviewing claims data, trends, and feedback
* Empathy-led, member-focused approach
* Excellent communication skills, both written and verbal
* Detail-driven, organised, and confident using tools like Google Workspace
* Experience in product support, technical customer service, or a similar role
Application Process
To apply, please send your CV. Due to the volume of applications, we will only contact successful applicants. If you have not heard from us within 10 working days, please consider your application unsuccessful.
Additional Information
Membership Bespoke is acting as a recruitment business for this role. We encourage applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is a highly experienced UK-based recruitment firm specializing in membership-focused roles, with over 10 years of delivering tailored recruitment solutions to various organizations.
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