* To liaise effectively and efficiently with (but not limited to) the following individuals/organizations:
o Consultants and their secretaries;
o Patients and their relatives;
o Referring GP’s and their offices;
o Private medical insurance companies;
o Clinical staff;
o NHS Trust staff;
o Self-Payors; and
o Other third party organization's.
* To manage correspondence and telephone enquiries speedily and accurately;
* To book patients for outpatient and Cath Lab procedures onto IT systems;
* To prepare medical notes and other clinical information in preparation for a clinical session, ensuring all paperwork are filed correctly and no notes are missing;
* To ensure all payments for self-payors are collected on the same day as their clinic visit wherever possible;
* To type letters and other correspondence accurately and swiftly;
* To ensure a log of any payments received is completed on a weekly basis and updated on the appropriate management systems;
* To provide clinic receptionist duties if required to do so;
* To maintain inventory of supplies;
* To collaborate closely with medical staff, department heads, and other administrators to support effective communication, collaboration, and problem-solving;
* To undertake mandatory training relevant to the role to remain compliant with our ways of working;
* Any other duties that may be required consistent with the nature and grade of the post.
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