Our client is one of the UK's leading franchises and they are looking for a Lettings Manager to head up their team in Worcester Park. Area: Worcester Park, Surrey Company: Franchise Hours: Mon – Fri 9am - 6pm (Sat 9.30am - 3pm) You will be required to work Saturdays on a rota basis, when working a Saturday, you are given any weekday off (Your choice) as a day in Lieu. Tasks holding daily Meetings with your staff/colleagues to talk through your day and set goals Generate applicants for the properties by calling through existing database Responding to enquiries from property portals such as Rightmove, Zoopla and on the market by phone and email Arrange and conduct valuations Maintain database of potential landlords Attend valuations Landlord touting/canvassing Provide training to staff where needed Negotiate offers with both tenant and landlord Setting and Hitting sales targets/kpi’s on a weekly/monthly basis Complaint handling Carrying out monthly 1 to 1 meetings with staff Managing profit and loss for office/branch Responsible for setting and maintaining customer service Managing compliance / Checking move in paperwork Requirements Success Hungry Thinking outside the box Leading by example A motivation to help others Articulate and professional Calm under pressure Ability to multi-task Benefits Basic £30k On target Earnings (OTE commission basic) £55k Excellent continued training Career progression and longevity Disclaimer Due to the volume of applications we receive, if Capital London Recruitment Ltd has not contacted you within a few days of your application then please assume you have not been unsuccessful on this occasion. Please note that by applying for this job vacancy you accept Capital London Recruitment Ltd Privacy and GDPR Policy. This can be found at our website and therefore give us consent to contact you. Please note that upon applying for the role you give us permission to forward on your cv to the client. Your cv will not be sent directly if the client is noted as one of your previous or current employer(s).