We are looking for a highly professional Night Manager to join our Front Desk team at The Alfriston located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection.
Our newly refurbished Hotel has 38 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.
We can offer you:
* An amazing opportunity of joining and being part of a very exciting adventure.
* An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
* Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
* Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
* Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
* 28 days’ holiday + birthday off (including Bank Holidays).
* Team recognition programme to celebrate your achievements.
* Referral bonus scheme for recommending top talent - earn up to £300.
* Flexible scheduling without split shifts.
* Complimentary team meals on shift.
* Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more.
* Industry supplier trips and visits, as well as access to masterclasses and workshops.
* Flexibility to move across our Group, as you develop with us.
* Access to apprenticeships and accredited qualifications up to Level 4.
You will:
* Complete administration/clerical duties including compiling a thorough evening report on a daily basis.
* Provide limited food and drinks service to resident guests after hours.
* Check in any late arrivals and keep all Front of House areas clean and tidy.
* Ensure the hotel is locked up and all is safe and secure.
* Enforce fire safety procedures as a named fire marshal and first aider.
* Liaise with emergency services where necessary.
* Set up breakfast for the hotel guests.
* Act as manager on duty for the hotel in absence of other senior managers, deal with complaints, problem solving, disturbances, special requests and any other issues.
* Show initiative and problem-solving capabilities.
* Ensure any outstanding compliance standards via Riskproof are reported on and monitored when on duty.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.
So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!