Purpose of the Role
The Assistant will provide essential operational and administrative support to the Buying, Merchandising, and E-Commerce teams. The role helps maintain accuracy, consistency, and quality across product data and brand content, ensuring smooth daily operations across all platforms.
Key Responsibilities
App & Digital Content Management
* Review the app daily to spot and resolve non-complex issues, escalating when needed.
* Provide weekly app improvement suggestions, including content edits and homepage updates.
* Conduct spot checks on imagery and flag items requiring design edits.
* Perform back-end homepage checks, ensuring brand descriptions and supporting content are accurate and up to date.
Image & Product Data Support
* Source required images for brands, products, and campaigns.
* Gather and verify PDP (Product Detail Page) content for completeness and accuracy.
* Upload images across Marketplace (MP) and internal Buy platforms.
Brand & Product Administration
* Complete brand discrepancy reports to highlight inconsistencies across deliveries.
* Perform simple brand data pulls and general admin tasks to support Buying and Merch.
* Prepare and update Product Files for the design team.
* Support VM (Visual Merchandising) tasks, including organising assets and preparing content.
* Conduct OC (Order Confirmation) checks to ensure product and order data integrity.
* Collate, review, and verify product data for uploads to ensure accuracy and consistency across systems.
* Assist with buysheets, including gathering product details and adding images to ensure complete and accurate documentation.
Requirements
Skills & Experience
* Strong attention to detail and excellent organisational skills.
* Ability to manage multiple tasks and prioritise effectively.
* Proactive approach to identifying and resolving issues.
* Ability to work comfortably within Shopify and shared file systems.
* Strong communication skills, with proven ability to collaborate effectively across cross-functional teams.
* Background in retail, e-commerce, or merchandising is preferred.
Personal Qualities
* Proactive, solution-focused mindset.
* Positive attitude and willingness to support a fast-paced, creative team.
* High level of accuracy and pride in maintaining strong content and data standards.
Benefits
* Competitive salary and benefits package.
* Opportunities for professional development and career advancement.
* A collaborative and inclusive work environment.
* Exposure to international brands.