Job Description - Maintenance and Contract Manager 6-month Fixed Term (251709)
Job Description
Maintenance and Contract Manager 6-month Fixed Term - ( 251709 )
Description
Earn circa: £50,000 pa (depending on skills and experience), plus 34 days leave (including bank holidays and a me day) with family friendly policies
6-month Fixed term, full time (37.5 hpw)
Working from our Durham or Newcastle upon Tyne office
We can’t offer a CoS for this role
Home, a place where you belong
Make a real difference to people’s lives.
As a Maintenance Contract Manager, you’ll play a pivotal role in coordinating contractors and stakeholders to ensure homes are safe, well-maintained, and compliant. If you're ready to lead with confidence and drive continuous improvement, this is your opportunity to make a real difference. You'll be at the heart of delivering high-quality outcomes, with the satisfaction of seeing the results of your work every day.
What you’ll do
Lead and manage contractor relationships to ensure consistent delivery of high-quality services and customer satisfaction
Resolve contractual disputes and complaints efficiently, maintaining a focus on fair outcomes and service continuity
Monitor and report on contractor performance against agreed KPI's, driving accountability and continuous improvement
Collaborate with internal teams and external partners to identify and implement service enhancements
Oversee contract budgets, ensuring financial control and value for money across all service areas
You’ll be part of a team that’s passionate about making things better for our customers. We’ll support you to grow your skills and take on new challenges. Be part of one of the UK’s top 10 Great Places to Work!
You have
A RICS or CIOB degree accredited Building Surveying degree or similar qualification, or strong equivalent experience built up through your working profession (that can be evidenced)
Strong knowledge of housing, building legislation and compliance
Experience of managing contractors and resolving disputes
Confidence using data to drive decisions and performance
You’ll work core hours between 08:30 to 16:30 with flexibility built in
We typically work on a hybrid basis with 2 days per week in our Durham or Newcastle upon Tyne office, with the rest from home.
You need a vehicle insured for business use, and we pay your mileage
You need a Basic DBS check that we pay for.
What’s in it for you?
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
800+ discounts on shops, holidays, days out, tech and more
Top 20 in the UK for Wellbeing
Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
The latest power tools supplied, so just bring your own hand tools.
Interviews will take place on Friday 5th and Monday 8th December 2025
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