Job Title: Project Quality Manager - ConstructionLocation: Yorkshire, Teeside or Lancashire. The role will be a mix of visiting Customer sites, working from home and in the Office so it would suit someone who lives in Yorkshire, Teeside or Lancashire Salary: £70-75,000 + Car + Bonus Elevation Recruitment Group are looking for a proactive and client-oriented Project Quality Manager to lead quality assurance and customer satisfaction efforts on high-impact construction projects. This role bridges the technical execution of quality processes with a strong focus on delivering a superior customer experience throughout the project lifecycle.
The ideal candidate will not only ensure compliance with construction standards but also serve as a trusted partner to clients by aligning quality outcomes with their expectations.
Key Responsibilities of the Project Quality Manager will include:
* Act as the primary quality interface between the project team and the client
* Understand client expectations, project specifications, and success criteria from a quality perspective
* Lead regular client quality briefings and progress updates
* Proactively identify and resolve quality-related concerns raised by clients and stakeholders
* Develop and implement project-specific Quality Management Plans (QMPs) with a customer-first mindset
* Define quality deliverables that align with customer contracts and industry best practices
* Collaborate with clients to approve Inspection & Test Plans (ITPs) and key quality benchmarks
* Supervise QA/QC teams to ensure all work complies with specifications and expectations
* Oversee inspections, tests, and documentation with a focus on transparency and traceability
* Ensure all workmanship meets both regulatory standards and client-defined quality metrics
* Lead post-project reviews and gather client feedback to improve future quality strategies
* Use lessons learned and client input to continuously enhance QA/QC processes
* Drive corrective and preventive actions with a focus on root cause elimination and client assurance
* Educate project teams and subcontractors on customer-focused quality objectives
* Promote a culture of accountability, transparency, and pride in quality delivery
* Deliver workshops or sessions to align internal teams with evolving client expectations.
Key Skills & Experience:
* Degree qualified in Civil Engineering, Construction Management, or a related field desirable
* 5+ years of experience in construction quality management with strong client-facing experience
* Proven track record of delivering high-quality projects with excellent customer satisfaction
* Strong working knowledge of ISO 9001, industry codes, and regulatory standards
If you're interested in hearing more, please apply or get in touch with Ian Bruce at Elevation Recruitment Group
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