Job Description
Transport Administrator (Pallet force)
Location: Stoke
Hours: Monday to Friday, 10am - 7pm
Salary: Up to £28,000 per annum
Role Overview:
Our client is currently looking for a highly organised and proactive Transport Administrator to join their busy and dynamic Pallet force Transport Operations team.
This is a fantastic opportunity to join a well-established logistics business, where you'll play a key role in supporting the day-to-day coordination of their transport network. The successful candidate will be instrumental in ensuring smooth warehouse operations, timely deliveries, and high levels of customer service.
Key Responsibilities:
* Coordinate daily transport schedules, managing both deliveries and collections to ensure timely and cost-effective operations
* Prepare and verify all necessary transport documentation, including load sheets and delivery notes, ensuring accuracy and compliance
* Communicate regularly with drivers to monitor progress, provide updates, and manage returns or changes to planned routes
* Serve as a key liaison between drivers, warehouse staff, and partner depots, managing communications via phone and email
* Deliver responsive and professional customer service, addressing queries and resolving issues in a timely manner
* Support operational planning by assisting with resource allocation, including driver scheduling and vehicle availability
* Monitor daily activities to identify and respond to any transport disruptions or issues, escalating when necessary
* Undertake general administrative support for the transport team and assist with tasks delegated by management
Required Skills and Qualifications:
* Previous experience in a transport or logistics administration role, ideally within a fast-paced environment
* Good understanding of driver hours regulations and Working Time Directive compliance
* Confident communicator with excellent interpersonal and customer service skills
* Capable of handling multiple tasks and deadlines, with strong time-management abilities
* Competent in using IT systems, with the ability to learn new software quickly
Other information:
* We offer a highly competitive salary
* 25 days annual leave, plus 8 bank holidays
* Company Pension Scheme
* Discount platform - including top retailers
* Full training and support
* Cycle to work scheme
* Regular engagement initiative including treat days!
* Learning Management System for continuous learning
* Mental health forum in place to support with well being
* Rewards & recognition
Interested? Call Maria on or email for more information.
INDCOM