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Academic officer

Poole
Arts University Bournemouth
Posted: 22h ago
Offer description

Overview

The Academic Office provides support to academic course teams. We are looking for a motivated and enthusiastic administrative officer to provide maternity cover for this role.

The post-holder should have the ability to deliver effective administrative and operational support and will have excellent verbal and written communication skills. Under the direction of the Quality Assurance and Enhancement Manager the postholder will refer to University policy in providing guidance and advice to students and supporting academic colleagues in the application of correct procedures. The successful candidate will be an experienced administrator who has excellent attention to detail, a positive approach to customer service and is proactive in supporting colleagues to achieve team deliverables. In this post you will produce accurate and reliable written information, be confident using databases and have excellent IT skills. A calm approach to problem solving whilst working quickly and effectively is fundamental to the success of the role as is the ability to respond to requests which require investigation with another member of the team or colleagues from across the AUB. You will need the ability to work to deadlines and prioritise a range of administrative tasks through careful planning.


Responsibilities

* Produce accurate and reliable written information and be confident using databases.
* Deliver effective administrative and operational support under the direction of the Quality Assurance and Enhancement Manager, referencing University policy to guide students and colleagues on correct procedures.
* Demonstrate excellent IT skills and a calm, proactive approach to problem solving; respond to requests that require investigation with team members or colleagues from across the AUB.
* Prioritise tasks and work to deadlines through careful planning.


Qualifications

* Level 3 qualification and/or equivalent experience as a minimum requirement.


About AUB

Arts University Bournemouth (AUB) is a globally leading independent arts, design, performance and media university. At AUB we nurture creativity, engage communities, collaborate with industry and make a difference.


Commitment to EDI

We are proud to have achieved the Inclusive Employers Standard Silver Accreditation in 2024, reflecting our dedication to fostering an inclusive and respectful environment where the diversity of our students and staff is truly valued and respected. We welcome applications from all areas of the community and particularly encourage applications from People of Colour and people who are disabled, who are currently underrepresented in our workforce.


Safeguarding

AUB is committed to maintaining the highest standards of safeguarding. We take all reasonable steps to ensure the safety and welfare of children, young people, and adults at risk who engage with us, as well as those who work with them.


Working pattern

Whilst there is some flexibility over the working pattern, we are looking for someone to work across Monday to Friday.


Benefits

In meeting your performance expectations, AUB staff receive a salary increase in line with the grade of the role. In addition, there is an annual cost of living increase. AUB provides generous holiday entitlement, and staff are enrolled in the Local Government Pension Scheme (professional services staff) or the Teachers' Pension Scheme (academic staff) from day one of employment. There are also subsidised bus travel, cycle to work and annual savings schemes. The broad range of benefits can be explored on the AUB careers website.

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