Do you want to make a real difference to the lives of people in the Armed Forces Community? Do you have experience in providing support to others? We are looking for someone with strong interpersonal skills, able to work as part of a team, who is compassionate and passionate about supporting the Armed Forces Community.
ABOUT US
DMWS is an international charity that has been providing medical welfare support to the Armed Forces Community for over 80 years. We are now recruiting a Welfare Officer to work across the NHS Lothian Health Board area.
The DMWS Welfare Officer (WO) will be responsible for the delivery of welfare support to the Armed Forces Community (veterans, reservists, serving members and their families) using NHS Lothian's services, ensuring that they receive effective and empathetic support during their hospital stay and when they return home. The WO will also develop strong professional networks and be responsible for the effective management of new and existing referrals.
DMWS WOs must be flexible and mobile; while this role is hospital based you will be expected to visit people once they return home; to engage with clinical teams across NHS Lothian and work closely with other DMWS staff operating in other health board areas. In return, you will be working within a dynamic organisation, making a real difference and receiving great benefits.
Benefits
– Annual Leave: We give employees 30 days a year annual leave plus public holiday (pro-rata'd for part time employees).
– Pension: Auto enrolment onto DMWS workplace pension scheme- Subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
– Death in Service Scheme: Three times your annual salary to nominated beneficiaries – subject to eligibility.
– Flexible Working: All flexible working requests are considered – many of our staff work flexible hours and work wholly, or partly from home.
– Smart Health: Access to a 24/7 virtual GP service, with a counselling service and on-line help and support around health and well-being matters.
– Work-based Parking/Mileage: For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
– Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of their probationary period.
– Staff Recognition: Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
– Personal Development Programme: DMWS supports employee continuing professional development and training.
– Above all, being part of the DMWS team means that you are making a difference to the lives of those working on the frontline.
– Great training opportunities.
– £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
– Enhanced maternity/paternity/adoption family friendly benefits.
For full job description click on this link Welfare Officer Lothian
Applications close on 17th October 2025 and interviews will be held on Friday 24th October 2025.
To apply please submit a CV and covering letter explaining why you would be a good fit for the role. Please remember to click on 'upload' otherwise we may not receive your attachments. A full driving licence would be preferred as travel may be required for this role. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.