Overview
Twickenham, UK • £28,000 yearly
Sales Administrator opportunity in Currie Motors Twickenham, supporting the Sales Administration Department with all administrative aspects within the Retail department. Experience in a sales environment is preferred; motor trade experience is advantageous but not essential.
Duties
* To assist in processing all documentation relating to retail vehicle sales.
* Complete forms in respect of V5C/tax applications and refunds, raising cheques for sign off as required
* Process all requests for vehicles to be transferred out ensuring that all necessary documentation is complete, vehicles removed from stock lists and any necessary payments received.
* Update computer files with all relevant details
* Respond to any internal and external queries effectively, whilst providing excellent customer service
* Use DVLA/RAV system to issue registration numbers and tax new vehicles
* Use DVLA online to update owner details and dates and tax used vehicles.
* Use Excel to keep company demonstrator vehicle details updated and apply for new tax or breakdown cover for these as required
* Register vehicles on the warranty system
* Book vehicles into stock
* Invoice trade orders
* To build rapport and understand customer requirements.
* To promote satisfactory customer relations through expeditious and courteous handling
* Assisting with ordering and controlling new car stock through use of internal control system also Toyota GB ordering system.
Person Specification
* Good level of general education including Maths and English GCSE
* Previous Administration Experience
* Practical experience of working in a Sales orientated environment (Desirable)
* Experience of Account Management/Customer liaison (Desirable)
* Excellent attention to detail
* Ability to work both independently and as part of a team
* Ability to present a professional image at all times
* Ability to communicate effectively verbally and in writing with all customers, suppliers and colleagues
* Knowledge of computer systems
Benefits
* 30 days annual leave (inc Bank Holidays) increasing on tenure
* Workplace Pension Scheme
* Private Health Plan Loyalty & Long Service Awards
* Eyecare Vouchers
* Life Insurance (after qualifying period)
* Car Leasing Scheme (after qualifying period)
* Discounts on car purchases / repairs / parts
Experience
* Sales administration: 1 year (preferred)
* Administration: 1 year (preferred)
* Automotive industry experience (Advantageous)
About Toyota: As one of the most famous brands in the world, Toyota focuses on continuous improvement and developing skills through automotive training. Joining the Toyota team offers opportunities to contribute to the retailer and develop professionally.
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