We are currently seeking a qualified hybrid field technician to join our client. The ideal candidate will have experience with a variety of printer brands and models and will be able to troubleshoot and resolve issues quickly and efficiently.
What’s in it for you -
* Salary: £35000 - £42000 per annum depending on experience.
* 40 days paid holiday annually consisting of bank holidays and discretionary festive company shut down.
* Opportunity to join partnerships scheme and become eligible to receive a share in the profit of the business.
* Fuel Card for business millage
Mandatory Skills 4yrs+ experience of working as a Digital Printing Field Engineer:
* 4+ years’ experience in the printing industry
* Experience with wide format printers
* Knowledge working with networked configurations
* Good communication skills & well-presented
* Ability to troubleshoot and problem-solve independently.
* Good computer skills and aptitude for learning new software.
* Cloud print software management experience.
* Document Management software experience (eg: Uniflow) would be an advantage
Duties include but are not limited to -
* Respond to customer inquiries regarding printer problems in a timely and professional manner.
* Diagnose technical issues and recommend appropriate solutions.
* Install, configure, test, maintain, monitor, and troubleshoot printers.
* Perform regular maintenance checks on printers to ensure optimal performance.
* Order and maintain inventory of printer parts and supplies.
* Coordinate with vendors for warranty claims and service contracts
* Train users on proper printer operation and maintenance
* Prepare cost estimates for printer repairs and replacements.
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* **Please note, if laptop/pc specifications are not provided with screening questions, please consider your application unsuccessful**