Job Title: Logistics and Fulfilment Assistant Location: Hoxton, London
Employment Type: Part-time (2 days per week, Monday–Friday)
Start Date: Monday 26th May
About the role:
We’re looking for a reliable and detail-oriented Fulfilment Assistant to join our studio team in Hoxton. In this hands-on role, you’ll be responsible for ensuring our customer orders are picked, packed, and shipped with speed, accuracy, and care. You'll play a vital role in upholding our high standards of presentation and customer experience.
We’re looking for someone who thrives in a fast-paced environment, has exceptional attention to detail, and brings a positive, can-do attitude to every task. If you're organised, proactive, and take pride in your work, this is a great opportunity to be part of a small, passionate team and contribute to a growing brand.
Key responsibilities:
Pick and pack customer orders with precision, care and attention to detail
Assemble, label, and prepare shipping boxes according to brand standards
Quality check items before dispatch and when stock comes in to ensure they meet brand expectations
Process and organise customer returns
Assist with stock handling, including counts and inventory organisation
Maintain a clean and efficient workspace
Support general fulfilment and studio tasks as needed
Basic sewing skills are a bonus, but not essential.
What we're looking for:
A strong eye for detail and pride in delivering high-quality work
Reliable, punctual, and hands-on with a can-do mindset
Comfortable working on your feet and handling packages
Ability to stay calm and focused under pressure
A team player with excellent communication and organisational skills
Fast learner with the ability to adapt to new tasks quickly
Experience in a fulfilment, retail, or similar role is preferred
Qualifications & Experience:
Minimum 1 year of experience in a fulfilment or stock-related role
Experience using Shopify and Google spreadsheets
Previous experience with stock handling and inventory
Familiarity with working in a small team or start-up environment
Basic sewing skills (advantageous)
A genuine interest in Khanum’s and passion for delivering exceptional customer experience
Skills & Attributes:
Excellent time management and multitasking ability
Calm and efficient in a busy environment
Collaborative and able to take initiative
Confident using fulfilment software and standard office tools
Organised, thorough, and dependable