Senior Project Manager Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving how we deliver change across the business, combining structured project delivery with product-led ways of working. As we build empowered, cross-functional squads, we are looking for a talented Senior Project Manager to lead our most complex, high-stakes initiatives. You’ll be the driving force behind projects that cut across multiple teams, taking full ownership of financial tracking, forecasting, and control. This isn’t just about oversight; it’s about landing critical change with precision while helping us build our internal capability by providing day-to-day guidance and mentorship to another Project Manager within the team. Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Senior Project Manager to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you! More than a role ✨ Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: Opportunity to grow Staff Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme; we’ll look after you The Role Scope Reporting to the Head of Delivery, you will lead the charge on initiatives that require expert coordination across Technology, Product, and broader business operations. You will ensure our most ambitious projects land successfully—on time, within budget, and with clear scope. Your focus will be on navigating the intersection of structured delivery and Agile growth, ensuring that while we move fast, we maintain the governance and financial control necessary to succeed at scale. Role key responsibilities: ✨ End-to-End Project Delivery Lead the delivery of complex, often technical projects from initiation through to completion. Own and manage structured delivery plans (Waterfall / APM), maintaining tight control over scope, timelines, and quality. Drive project momentum to ensure all initiatives meet business objectives and land successfully in the live environment. ✨ Governance, Finance & Control Take full ownership of project financial tracking, forecasting, and budget control. Maintain strong governance, providing consistent and transparent reporting on progress to leadership and stakeholders. Master the details: manage milestones, dependencies, and sequencing for a smooth delivery flow. ✨ Dependency & Risk Management Proactively identify and mitigate project risks and issues before they impact delivery. Act as the primary point of contact for stakeholders, ensuring clear communication and expectation management across multiple functions. ✨ Collaboration & Delivery Leadership Work closely with Sponsors, Product Managers, and Engineers to ensure delivery is technically feasible and aligned to product strategy. Provide day-to-day guidance and mentorship to another Project Manager, helping to build a consistent delivery culture across the team. About You ✨ What We’re Looking For Project Delivery Expertise: Proven track record of delivering complex, end-to-end projects with full ownership of budgets and timelines. Methodology Mastery: Strong experience with structured methodologies (e.g., Waterfall, APM) and a deep understanding of how to apply them. Agile Awareness: Comfortable working alongside engineering teams and navigating how Agile delivery works in practice. Communication & Influence: A confident communicator who can translate delivery challenges into actionable insights and drive alignment at all levels. Tooling & Mindset: Proficiency in Jira and Confluence, with a pragmatic, outcome-focused, and detail-oriented approach. Domain Knowledge (Desirable): Experience in Warehouse, Logistics, eCommerce, or Retail environments. About Us Why Join MandM? Be part of a genuine transformation in how we deliver technology and business change. Lead complex, cross-functional initiatives that are central to our business evolution. Provide day-to-day guidance and mentorship to another Project Manager, helping us build our internal delivery capability. Navigate the intersection of structured delivery and modern product-led ways of working. Hybrid working model. Opportunity to land meaningful change at scale in a fast-paced environment. If you are motivated by landing complex initiatives, driving delivery excellence, and helping others to succeed, we’d love to hear from you. Our Values At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do. ✨ I ntegrity ✨ Teamwork ✨ Accountability ✨ Entrepreneurial approach