Hospitality Team Member - Genting Casino Coventry
Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?
We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes, and health and safety and hygiene regulations.
Key skills and responsibilities include:
* Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes, and health and safety and hygiene regulations.
* Being an effective team player who contributes to business improvement.
* Operating tills and handling cash responsibly.
* Preparing and serving food and drinks with high presentation standards.
* Clearing tables of cutlery and glasses, ensuring all items are washed, cleaned, and stored correctly.
* Being flexible and able to work various shifts, including nights and weekends.
In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits — read more details below.
WHAT WE OFFER
Alongside an excellent salary, we are committed to providing our colleagues with a broad range of benefits, including:
* Company-funded benefits such as private GP helpline, discount portal for retailers and restaurants, life assurance, employee assistance programme (confidential helpline 24/7), 20% gym discount, mental health support, and family-friendly policies.
* Flexible benefits designed to suit your personal needs, including a Health Cash Plan (company-funded at level 1), critical illness cover, travel insurance, and health screening.
We also offer rewards, recognition, development, and social events such as:
* Genting Academy online learning portal.
* Long service awards.
* Staff social fund.
* Annual Christmas gift.
* Social activities like pub quizzes, awards, and football tournaments.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is a leading leisure business in the UK, committed to outstanding service across our nationwide venues. Part of the Genting Group with 62,000 employees globally, we value our colleagues and customers, fostering an inclusive and diverse environment. We celebrate individuality and are dedicated to understanding and accommodating the needs of our community. For interview support or adjustments, please contact us.
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