Key responsibilities
* Take ownership of JIRA design thinking processes
* Gathering and analysing Security Expertise and Advisory user requirements, translating them into technical JIRA specifications
* Recommending JIRA fields, features, workflows, automation, and configurations to optimise use of the tool
* Supporting wider Cyber and Operational Resilience teams in enhancing JIRA adoption, including creating workflows for teams not currently using JIRA but wishing to implement it
* Enhancing JIRA dashboards, reports, and filters to meet reporting needs
* Identifying opportunities to improve interconnectivity among Cyber and Operational Resilience teams through JIRA features
* Ensuring JIRA aligns with agile practices and methodologies across the directorate
* Providing training and support to JIRA champions within the directorate
* Collaborating with the ERP (Enterprise Risk Planning) Product Group, which manages JIRA administration, to implement technical changes for Security Expertise and Advisory and Cyber and Operational Resilience projects
Skillset Sought
* Skilled in configuring and customizing JIRA projects, workflows, and fields
* Strong understanding of agile methodologies
* Self-motivated, results-driven – Strong analytical and problem-solving abilities
* Excellent communication and interpersonal skills
* Experience with JIRA plugins and add-ons is a plus
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