As a Project Manager / Programme Manager, you will lead the delivery of project work across our client base, ensuring consistent, high-quality outcomes. You will be responsible for delivering a range of solutions, including new Microsoft service deployments, infrastructure projects, cloud migrations, and security product rollouts. Working closely with our engineering/pre-sales team, you will ensure that projects are scoped and delivered effectively, with clear communication to both internal teams and client stakeholders.
Key Responsibilities
* Lead the technical delivery of Microsoft infrastructure and cloud projects. Source of knowledge in this area, and coach for other team members.
* Willing to assist managing legacy network projects.
* Collaborate with pre-sales to scope and plan project work.
* Provide expert-level troubleshooting and resolution during project implementation.
* Ensure client communication is clear and professional throughout the project lifecycle.
* Stay current with emerging technologies and recommend improvements where appropriate.
What We’re Looking For
* Strong experience delivering cloud projects within an MSP environment, with a minimum of 5 years' hands-on experience.
* A deep understanding of Microsoft 365, Azure, server and network infrastructure, and cyber security solutions.
* Proven ability to manage and execute the technical aspects of multiple projects simultaneously.
* Excellent problem-solving and troubleshooting skills.
* Strong interpersonal and communication skills, particularly in client-facing environments.
* A passion for delivering excellent service and continuously improving technical standards.