The role
We are seeking a highly organized, intuitive, and attentive Personal Assistant (PA) to support our Chief People Officer (CPO), Chief Technology & Transformation Officer (CTO), and Chief Finance Officer (CFO). This role is crucial in assisting them with the daily operations of their respective functions and in achieving the brand's overall objectives.
This is a role for an innovative, self-starting, and detail-oriented professional who thrives in a fast-paced environment. The ability to exercise exceptional judgment, simplify complex information, and maintain a high standard of both written and verbal communication is essential for representing them and the brand internally and externally.
What you’ll be doing (key responsibilities)
Planning & Timekeeping - safeguarding the C-Suite's time, driving momentum across their priorities:
1. Confidently serve as the first point of contact for the CPO, CTO, and CFO, using judgment to triage demands and proactively manage competing priorities across all three leaders
2. Working in partnership with the other PA/EA’s across the brand to support C and D Group in achieving their goals
3. Think ahead of the executives by focusing on the bigger picture to anticipate needs, manage complex diaries across global time zones, and ensure all internal and external guests receive a premium, professional welcome
4. Own the process of tracking and driving completion of key deliverables from high-level meetings, ensuring outstanding action items are followed up on and closed out in a timely manner
5. Take responsibility for the preparation and circulation of presentations/decks pre and post meetings
Global Communication & Coordination - being the central hub for communication and meetings:
6. Professionally manage, process, and prioritize all incoming email and correspondence to keep the leadership group focused and efficient
7. Seamlessly interact with global leadership and departmental peers to coordinate complex schedules, calls, and meetings, acting as a crucial communication link across the business
8. Plan and execute all meetings, including preparing/issuing concise minutes, securing the most productive and cost-effective method (in-person, virtual, off-site), and ensuring all logistics are faultless
Logistics Mastery - administrative and operational excellence:
9. Organize comprehensive international travel, scheduling cost-effective flights, hotels, and ground transport. Managing all logistics, from passports and visas to smooth time-zone transitions
10. Supporting and taking ownership of projects - internal and large-scale team events from concept through execution. This includes driving crucial team activities like staff meeting agendas to social outings
11. Efficiently manage and file expense reports and ensure all responsibilities are carried out with strict adherence to brand policies and procedures
WHAT WE’RE LOOKING FOR (SKILLS & QUALIFICATIONS)
12. A Collaborative Team Player: You thrive in a team environment. You use your skills to support colleagues, and foster a positive, inclusive atmosphere where everyone feels valued and can do their best work
13. Brand Ambassador: Your genuine love for fashion is evident. You'll be an ambassador for our brand, connecting with customers and colleagues over the power of an amazing outfit
14. Driven by Success & Tenacity: You possess a winning mentality. You're resilient, focused on solutions, and committed to overcoming challenges to deliver outstanding results
15. Commercial Acumen: You have a deep understanding of retail business. You actively leverage data to gain insights and anticipate customer needs
16. Integrity: You embody our core values through your honesty and trustworthiness. You're dedicated to protecting our brand, caring for our customers, product, profit margins, and the health and safety of our teams and environments
17. Strong People Skills & Influence: You can build trust and manage relationships with everyone from new colleagues to senior leadership. You have the confidence to challenge ideas constructively to ensure we always get the best results
18. Organisation: You are highly organized and detail-oriented, and you know how to use AI and new technology to make your work faster, bolder, smarter
19. Professional Independence: You are a professional who can work independently without constant supervision and can handle sensitive information with the highest level of discretion and confidentiality
About the location
Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty.. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
What we stand for
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Benefits
20. A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
21. We are a disability committed certified employer
22. Employee discount for you to spend with family and friends
23. 25 days holiday increasing to 28 days after 2 years continuous service
24. Bank holidays, birthdays and volunteering days off
25. Access to dental cash plan & free virtual GP appointments through Aviva
26. UNUM employee assistance helpline
27. Life assurance cover
28. Access to discounted gym membership and corporate discounts
29. Hybrid working in our historic East London studios, working hours are 9-5.30pm
30. Free, confidential, wellbeing and lifestyle support with Retail Trust
31. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
32. Health days for you to use either for physical or mental wellness
33. Dedicated mental health support from our mental health first aiders
34. Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
#li-hybrid