Job Description
We are seeking a highly motivated and detail-oriented Graduate Account Manager to join our team. As an Internal Account Manager, you will be the key point of contact for a portfolio of B2B clients.
About the Role:
This role is ideal for a recent graduate with a passion for people, engineering, and building lasting relationships. You will work closely with our engineering and production teams to ensure seamless delivery of bespoke solutions.
Key Responsibilities:
* Manage and grow relationships with existing B2B customers
* Coordinate with internal teams to ensure accurate order processing and timely delivery
* Respond to customer queries and provide technical information where needed
* Monitor project timelines and flag any risks or delays
* Identify upselling or cross-selling opportunities
* Maintain accurate records and reports using our CRM system