At the foot of the Mourne Mountains, bordered by golden strands of beach and renowned Royal County Down Golf Club, sits Slieve Donard, a landmark of grand Victorian style beloved by families, golfers, and holidaymakers - it's a place where hospitality comes to life.
We exist to create unforgettable experiences for every guest, every time. Whether it’s a cooperate event or special celebration we take pride in the moments we help create.
At the core of everything we do are our REACH People Values:
* Respect – We treat every guest and colleague with kindness and dignity.
* Excellence – We go the extra mile in pursuit of outstanding service.
* Accountability – We take ownership of our actions and follow through on our promises.
* Cooperation – We work together as one team to deliver the best experience.
* Honesty – We act with integrity and transparency at all times.
How We Do It
We believe in leadership through example, teamwork, and a commitment to great service. We support our people to lead with integrity, empower others, and uphold our standards with consistency and care.
The Opportunity
We are looking for a true hospitality professional, with the flair to deliver sales and service at the highest level. As Sales Manager (Maternity Cover) you will be tasked with pro‑active sales activities to source and develop new business for the hotel, as well as maintain and grow relationships with existing key customers. With a focus on MICE, you will engage with industry partners, agents and directly with clients to reach agreed goals and deliver incremental revenue for the hotel.
Position Summary
Reporting into the Director of Sales, your duties and responsibilities will include:
* Prospecting – identify and target new business opportunities by defined industry segment, undertaking prospecting activity to engage with the client and realise potential revenues
* Face to Face Sales Calls & Presentations – develop and grow relationships, maximizing total revenue across all areas of the hotel by undertaking sales calls and achieve sales call targets
* Sales trips / Tradeshows – identify, organise and attend targeted sales trips and tradeshows locally, nationally and internationally as required and determined by the tradeshow planner
* Site Inspections – conduct site inspections, host fam trips and showcase the hotel through hosting regular corporate hospitality events in‑house or in‑market as required
* RFP completion and follow through – respond to requests for proposals in a timely and professional manner, engaging with the agent / client to fully understand the requirement and with key internal stakeholders on delivery and pricing
* Reporting & Administration – provide comprehensive debriefs on all sales activity, reporting figures, account forecasts and drawing up development plans within the time frame given and to the quality expected, keeping all systems and business processes updated as appropriate
Specific Job Knowledge, Skill and Ability
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Essential
* Effective communication skills
* Excellent interpersonal skills to build trust and confidence to motivate and influence others
* Ability to use initiative to identify, prioritise and implement actions to achieve goals
* Ability to work well under pressure and effectively handle multiple and concurrent demands
* Ability to collaborate with others and act in an objective manner to achieve common goals
* Strong project management skills including ability to manage work through to completion and ensure deadlines are met
* Knowledge of systems to include Excel, Powerpoint, Word and ideally, HMS and Salesforce
* Significant work experience in related roles
* Fluent in English, verbal and writing skills
Desirable
* Sales Manager experience in the hospitality industry
* Pro‑active sales within the MICE segment working with PCO’s, agents and DMCs
* Background in 4 or 5 star hotels within the island or Ireland or UK market
The Perks
* Free Uniform
* Meals whilst on duty
* Opportunities for training and career development including apprenticeships
* Discounts on hotel stays and dining for you and your friends
* Exclusive shopping discounts via our benefits platform
* Team Member events
* Employee Assistance Programme
* Free Car Parking
Equal Opportunities
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.
Right to Work
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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