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Booker • Ripon Road HARROGATE • Apply by 30-May-2025
About the role
This is a Part Time Role
You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock, or picking deliveries, everything you do matters to ensure our customers receive quick and efficient service.
We are looking for someone with a can-do attitude, passionate about delivering excellent customer service and willing to go the extra mile for our customers.
What is in it for you
At Booker, we offer a great place to work and opportunities for career progression, along with a fantastic benefits package:
* A Booker colleague card with 10% off at Booker and double discount events up to three times a year.
* After 3 months, a Tesco colleague discount card with 10%, increasing to 15% off most purchases at Tesco for four days after each pay day, thirteen times a year. Also, 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco Bank, terms apply.
* Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses on the same spend.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals and discounts website, including a cycle to work scheme.
* After 3 months, eligibility to join our Save As You Earn share scheme to buy Tesco shares at a discount.
* Retirement savings plan (pension) with Booker matching contributions up to 5%.
* Life Assurance for death in service, up to three times annual pay.
* Health and Wellbeing support, including Employee Assistance Programme and Virtual GP services.
* A comprehensive holiday package.
Responsibilities
* Accurately pick and dispatch goods using a handheld terminal, and inform the manager of any discrepancies.
* Check quality, shelf life, and ensure packaging is robust for delivery.
* Provide high-standard customer service by processing deliveries efficiently and meeting targets.
* Be polite with delivery staff, respond appropriately to queries and complaints, and escalate complex issues.
Requirements
* A positive, can-do attitude, comfortable working to meet pick rates.
* A passion for customer service and willingness to go the extra mile.
* Reliability, punctuality, and professional appearance.
About us
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 branches, multiple distribution centers, and support locations nationwide.
Diversity, equity, and inclusion are core to our values. We welcome conversations about flexible working and support employees through various life stages and circumstances.
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