Band 4 Digital Skills Training Support Officer
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A Vacancy at Birmingham Community Healthcare NHS Foundation Trust.
This is an opportunity to join a well-established Training Team in an administrative role as a Support Officer. The post holder provides administrative support to the Digital Skills Training Team acting as the first point of contact for training enquiries received via online forms, email and telephone.
We are looking for an experienced administrator with proven skills and a proven employment history in administrative posts. The ideal candidate will have a good working knowledge of Microsoft Office, excellent communication skills and be an outgoing, self-motivated, flexible person with a can-do attitude and an eye for detail.
Please note the role is office based at Gee House, the post holder will be required to work from the office with occasional home working. Previous applicants need not apply.
Main Duties Of The Job Are To:
1. Assist the Digital Skills Training Manager in the Department's administration duties.
2. Communicate effectively with team colleagues, internal BCHC staff and external agencies.
3. Deal directly and pro-actively with all correspondence, including matters which are confidential or sensitive.
4. Work independently to resolve day-to-day issues.
5. Monitor and amend (where required) staff records on the ESR system.
6. Manage administrative issues arising within the Department ensuring they are dealt with effectively, efficiently and appropriately.
If you want to be part of our team and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
The post holder will work with an experienced team of Digital Skills Trainers to support with the provision of an efficient Digital Skills training service to the Trust. They will be responsible for supporting the day-to-day running of the Digital Skills Training team, handling training requests and bookings effectively and efficiently and for maintaining and updating accurate training records.
This advert closes on Tuesday 11 Mar 2025.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Education
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