Overview
Multi-Skilled Operative | Location: Oxford | Contract: Full Time Permanent | Salary up to £36,720 per annum, plus company van & fuel card | 42.5 hours per week (08:00 – 17:00, Monday – Friday)
We are a dynamic joint venture delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works across social housing. We serve over 23,500 homes and complete thousands of repairs and refurbishments each year. This is a hands-on role focused on delivering high-quality repairs and maintenance across a range of trades in occupied properties, ensuring homes are safe, functional, and well cared for.
You’ll work across occupied properties, responding to day-to-day repair requests across carpentry, plumbing, plastering, tiling, and more. No two days are the same, and you will adapt, problem-solve, and deliver excellent customer service.
We are looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time. This is an opportunity to be part of a team making a real difference in the community.
Duties
* Carry out day-to-day responsive repairs across void social housing properties
* Replacing or repairing skirting boards, architraves, and internal door frames
* Installing and adjusting kitchen units, worktops, and cupboard doors
* Repairing or replacing internal doors, handles, locks, and hinges
* Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
* Carrying out patch plastering and making good, damaged walls or ceilings
* Completing wall and floor tiling repairs, including grouting and sealing
* Floor laying to include vinyl flooring
* Painting and decorating to a professional finish following repair works
* Ensuring all repairs are completed safely, efficiently, and to a high standard
* Working in occupied properties with sensitivity to residents’ needs and privacy
* Reporting any further works, safeguarding concerns, or property issues beyond scope
* Deliver excellent customer service while working in residents\' homes
* Accurately record job details, materials used, and completion notes using handheld devices or job sheets
* Maintain tools, equipment, and company vehicle in good working order
* Manage daily workload efficiently to meet service level targets
Role Criteria
* Proven experience in domestic repairs and maintenance across multiple trades (e.g. floor laying carpentry, plumbing, plastering, tiling, decorating)
* Full UK driving licence
* Ability to work independently and manage workload effectively
* Strong fault-finding and problem-solving skills
* Excellent customer service skills, with experience working in occupied homes
* Good understanding of health and safety regulations and safe working practices
* Ability to use handheld devices or job management systems to record work
Benefits
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave
* Staff perks with Mears Rewards
* Family friendly policies
* Company Van, Fuel Card, and Uniform
Additional Information
* All our roles require entitlement to work within the UK; visa sponsorship is not offered
* To drive a Mears vehicle, you must be aged over 21, have held your licence for more than 3 months, and have less than 9 points
* Candidates are subject to Background, Identity & Security checks before commencement
* Apply or discuss your application with Laura Bourne (laura.bourne@mearsgroup.co.uk)
* We are committed to diversity and inclusion; we are a Disability Confident employer and support Armed Forces initiatives
* We invite applicants to share optional background information to help us understand diverse experiences; this is voluntary and does not affect eligibility
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