The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life. Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together. Qualifications Educated to A-Levels (desirable). Experience Experience using Excel and MS Office suite. Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios, and to address them proactively Experience of charity accounting and knowledge of such requirements (desirable). Skills Highly organised with good administrative skills. Good interpersonal, customer care and liaison skills with a wide range of stakeholders. Fluent in oral and written English. A commitment to high professional and personal standards and continuous improvement. Strong numerate skills with acute attention to detail. Ability to work under pressure, manage competing priorities and delivering to tight deadlines. Knowledge Understanding of and appreciation for ADKN’s goals, values and ethics. Awareness of charity accounting, charity fundraising regulation and company legislation. Attributes Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust. Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age. Behaviours Communicates clearly and concisely; expresses complex ideas in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs. Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork. Enterprising attitude that is quick to search out alternative solutions to needs or problems. Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required. Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; is dedicated to AKF’s purpose and fulfilling the mission. Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities; gives and receives timely balanced feedback. Must have right to work in the UK. Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role. To support the Finance team with efficient and effective financial processing and financial controls, by holding responsibility for the various admin tasks within the team. To maintain close working relationships with other AKF (UK) employees and provide cover of key responsibilities for the Finance Officer (Expenditure) and Finance Officer (Income). KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES Financial administration Administration of the donations inbox, liaising with donors and prospective donors for simple queries. Ensuring good organisation of the inbox with a clear labelling system. Draft donation acknowledgement letters for donors to acknowledge donations received. Management of Raisers Edge donations management system, including: review of potential duplicate donor records ensuring documentation for Gift Aid donors making edits and updates to donor records as and when required. Creation of a tracker for Raisers Edge issues to ensure these are managed and dealt with appropriately. Follow up with donors who have expressed an interest in Gift Aid. Liaising with the Comms team to ensure maintenance of supporters contact list. Digital archiving of paper-based records held within the Finance Department. Support Finance Managers with the organisation of the shared drive and the Sharepoint site. Management of Finance policy and procedure documents library on the shared drive, ensuring these are up-to-date and accessible to staff. Scan letters received for finance and deal with these appropriately (sharing with the relevant individual and/or filing on the shared drive). Download bank statements on a daily basis and save on the shared drive. Financial controls Reconciliation of simple balance sheet accounts (e.g. petty cash, debit notes, deposit accounts) on a monthly basis. Reconciliation of properties bank accounts and deposit accounts on a monthly basis. Support the Finance Officer (Income) with donations collections and trips to the bank to deposit cash and cheque donations, ensuring all cheques and cash received are banked promptly and securely. Provide assistance with the annual audit and the preparation of the statutory accounts, particularly with regard the provision of supporting documentation. Financial processing Manage the corporate credit card process and user register, including onboarding of new users. Issue monthly credit card statements to staff members for their expenses submissions. Conduct first finance review of monthly credit card submissions and collate the supporting documentation submitted, ready for posting. Collate Out of Pocket expenditure claims and conduct a first review of these before processing by the Finance Officer (Expenditure). Support the Finance Officer (Income) with quarterly donor pledge statements process. Post property and Victoria Hall interest, bank sweeps, and charges into Business Central. Supporting others Perform any other financial duties and responsibilities as assigned by the Financial Controller, Properties Finance Manager, Head of Finance and Operations. Supporting Finance Officers (Income and Expenditure) and covering key tasks in their absence.