Job summary
The role of a Bank Administrator/Receptionist at Gorseway care home involves a range of administrative tasks, including answering phones, scheduling appointments, and ensuring resident files are up-to-date. The position offers a competitive hourly rate of £12.25, as well as a variety of benefits such as a referral scheme, training opportunities, and a pension scheme.
Main duties of the job
As a Bank Administrator/Receptionist, you will be responsible for providing efficient administrative support to the care home, with a focus on tasks such as answering telephone calls, maintaining the office diary, and communicating effectively with residents, families, and staff. You will also be required to understand the arrangements for ensuring that residents are safeguarded against the risk of abuse. The role offers a rewarding environment within a welcoming and specialized support team.
About us
Agincare is a family-run business that has been providing care and support to people since 1986. With over 4,500 team members, Agincare is one of the UK's largest care providers and is committed to supporting care leavers and promoting equal opportunities.
Details
Date posted
11 February 2026
Pay scheme
Other
Salary
£12.25 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
Job locations
Agincare Homes Holdings
Hayling Island
PO11 0BA
Job description
Job responsibilities
Package Description:
Are you a detail-oriented individual with a passion for administration tasks?Are you looking to use your skill set in a rewarding environment with our welcoming and specialised support team at Gorseway care home?
Come and join the Agincare family as an Bank Administrator/Receptionist
Where you'll be working
* Click here to view the care home
* Care Quality Commission rating -
As an Agincare employee you'll enjoy
* £12.25 per hour
* Refer a friend scheme earn up to £1000
* Outstanding career development
* Fully funded training up to QCF Level 5
* Blue Light discount package
* Company pension scheme
What is required from you?
* A minimum of 12 months on your right to work
* You will have be a self-motivated and organised individual with experience within an administrative function, ideally in the Health & Social Care industry.You will be able to demonstrate excellent listening, verbal and written communication skills and have a good level of IT competency.
* This is a bank role with availability to work from 9am to 5pm every Saturday and Sunday
A day in the life of an Administrator
* Answer the telephone, take and relay messages and direct calls to the appropriate person
* Maintain the office diary, scheduling of appointments and meetings as required and do so with access to the managers outlook calendar.
* Communicate effectively with residents, families, staff, and other professional such as GP, DN and others who may visit the home
* Understand the arrangements for ensuring that residents are safeguarded against the risk of abuse by identifying the possibility of abuse and preventing by responding appropriately.
* Ensure all files are up to date and ready for auditing as required.
* Attend staff meetings as required to take minutes for the dissemination of information about the service and service development, peer support and exchange of ideas.
About Agincare
Were a family run business that's been caring and supporting people since 1986.
With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Subject to terms and conditions
HAYSP
Job description
Job responsibilities
Package Description:
Are you a detail-oriented individual with a passion for administration tasks?Are you looking to use your skill set in a rewarding environment with our welcoming and specialised support team at Gorseway care home?
Come and join the Agincare family as an Bank Administrator/Receptionist
Where you'll be working
* Click here to view the care home
* Care Quality Commission rating -
As an Agincare employee you'll enjoy
* £12.25 per hour
* Refer a friend scheme earn up to £1000
* Outstanding career development
* Fully funded training up to QCF Level 5
* Blue Light discount package
* Company pension scheme
What is required from you?
* A minimum of 12 months on your right to work
* You will have be a self-motivated and organised individual with experience within an administrative function, ideally in the Health & Social Care industry.You will be able to demonstrate excellent listening, verbal and written communication skills and have a good level of IT competency.
* This is a bank role with availability to work from 9am to 5pm every Saturday and Sunday
A day in the life of an Administrator
* Answer the telephone, take and relay messages and direct calls to the appropriate person
* Maintain the office diary, scheduling of appointments and meetings as required and do so with access to the managers outlook calendar.
* Communicate effectively with residents, families, staff, and other professional such as GP, DN and others who may visit the home
* Understand the arrangements for ensuring that residents are safeguarded against the risk of abuse by identifying the possibility of abuse and preventing by responding appropriately.
* Ensure all files are up to date and ready for auditing as required.
* Attend staff meetings as required to take minutes for the dissemination of information about the service and service development, peer support and exchange of ideas.
About Agincare
Were a family run business that's been caring and supporting people since 1986.
With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Subject to terms and conditions
HAYSP
Person Specification
Qualifications
Essential
* A minimum of 12 months' right to work and experience within an administrative function, preferably in the health and social care industry. You should be a self-motivated and organized individual with excellent listening, verbal, and written communication skills, as well as a good level of IT competency.
Person Specification
Qualifications
Essential
* A minimum of 12 months' right to work and experience within an administrative function, preferably in the health and social care industry. You should be a self-motivated and organized individual with excellent listening, verbal, and written communication skills, as well as a good level of IT competency.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Agincare
Address
Agincare Homes Holdings
Hayling Island
PO11 0BA
Employer's website
(Opens in a new tab)
Employer details
Employer name
Agincare
Address
Agincare Homes Holdings
Hayling Island
PO11 0BA
Employer's website
(Opens in a new tab)