Job Description
Office Manager (Part time 16 hours)
Position Summary
The Office Manager/Business Support Officer acts as the first point of contact for visitors, customers, clients and suppliers and is tasked with maintaining a professional, welcoming image of Neilson Financial Services as a company. This person should have outstanding communication skills to liaise with internal and external stakeholders, work with integrity, handle confidential tasks, and multi-task effectively to support teams across all levels of the business.
Qualifications
Pre-requisite Knowledge & Skills
* Previous experience in a varied front of house role dealing with receptionist duties, facilities, and general administrative functions
* Proven ability to interact over the telephone and face-to-face in a clear and professional manner
* Background of working in a fast paced, flexible and challenging environment
* Ability to multitask effectively
* Accuracy and attention to detail
* Intermediate PC, Word, Outlook and Excel skills
* Excellent organisation skills
Duties and Responsibilities
* Managing and maintaining a clean and tidy area at all times
* Acting as first point of contact for all external customers, clients and providers; directing enquiries efficiently to the correct department
* Represent a positive, optimistic and enthusiastic ambassador for the business
* Manage internal complaints regarding the office environment and resolve efficiently, or escalate as appropriate
* Maintain cleanliness of all meeting rooms, ensuring clean and tidy morning and evening daily
* Replenish supplies and ensure stock ordered as required
* Manage all incoming and outgoing post and post room function for the business
* Support adhoc projects for various departments as and when required
* Provide assistance to the onboarding process for new starters, including training material preparation and collation, security access passes, workstation assessments and desk preparation
* Event planning including quarterly awards, incentives, sales drives and social calendar activity
* Look to improve processes or procedures to increase efficiency
* Booking meetings as required and arranging refreshments or catering for events using agreed suppliers
* Manage all administrative tasks effectively within required timeframes
* Update and maintain master security log including parking allocations, security pass IDs and leaver deactivation
What’s in it for you?
* Exceptional training – giving you tools to succeed throughout your NFS career
* We work hard but have fun too; regular theme days and charity events
* Life Assurance from day 1
* Employee Assistance Programme for support with life matters
* Discounts for coffee, restaurants, cinemas, gyms and more
* Well-being benefits including free fruit, flu vaccinations, cycle to work, eye test vouchers
* Enhanced maternity and paternity pay
* Pension and 23 days holiday
* Hours: Monday to Friday. Part-time 16 hours
Seniority level
* Entry level
Employment type
* Part-time
Job function
* General Business
* Industries
* Insurance
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