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Project support officer

Durham Tees Valley Airport
Places for People
Project support officer
Posted: 29 October
Offer description

Join to apply for the Project Support Officer role at Places for People

Places for People hires people, not numbers. If you are interested in a role where experience is valued but you also embody our People Promises – doing the right thing, being enthusiastic, motivated to grow, believing in community spirit, respectful and enjoying your work – we encourage you to apply. As the UK's leading Social Enterprise, we are dedicated to creating inclusive and thriving communities for both customers and colleagues.


About Your Role

As our Project Support Officer (internally known as Project Delivery Support), you will provide essential administrative support to the team by preparing reports, managing correspondence, coordinating meetings, and keeping accurate records. You will help deliver projects in line with CDM, Health & Safety, and compliance standards, ensuring all documentation is complete. By attending site visits you will monitor contractor performance, track progress, and support safety compliance, sharing key updates with the team. You will assist in setting quality standards with contractors, manage customer enquiries as the first point of contact, and maintain clear communication throughout each project. Your role keeps projects on track within budget and deadlines through effective admin and on‑site support. You will also actively seek ways to improve processes and maintain strong collaboration with customers and colleagues.

Travel across the Northeast and Yorkshire is required. You must be based in this area, have a full UK driving licence and access to a suitable vehicle.


Essential Criteria

* Basic knowledge of large‑scale planned works programmes and the ability to support project delivery processes.
* Knowledge of contract documentation, including completion certificates, critical legislative certificates and full compliance documentation control.
* Strong administrative skills with knowledge of Excel, Microsoft Office and PowerPoint, including document management, data entry, meeting coordination, and reporting.
* Full current driving licence and access to a suitable vehicle for travel between sites or attending meetings.


More About You

You have a basic understanding of large‑scale planned works and can support project delivery effectively. Your strong administrative skills cover document management, data entry, meeting coordination and reporting. You communicate clearly, both verbally and in writing, responding well to customer and stakeholder needs. You are self‑motivated, work well under pressure and manage your workload independently. You hold a full driving licence and have access to a suitable vehicle for site visits or meetings. Ideally, you also understand Health & Safety and CDM regulations, have experience with project or contract management IT systems, and have supported site visits or worked with contractors. You approach problems analytically and methodically, with great attention to detail.


Benefits

* Competitive salary, with an annual review.
* Pension with matched contributions up to 7%.
* 35 days annual leave with the option to buy or sell leave.
* Cashback plan for healthcare costs – up to £500 saving per year.
* Bonus scheme for all colleagues at 2%.
* Training and development.
* Extra perks including discounts from shops, cinemas and more.


Equal Opportunities

Places for People is an equal opportunities employer. We are committed to creating safe communities for our customers and colleagues by protecting children, young people and adults at risk from harm, abuse and neglect. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable. We support the Armed Forces Covenant, Disability Confident scheme and recognise the value of neurodivergent applicants – everyone who meets the essential criteria will be guaranteed an interview.

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