About the Role
We're looking for an experienced and proactive IT Field Engineer to be based from our Maxim Park office in Motherwell, Scotland. In this role you will deliver reliable, compliant IT services across our project sites, handling network configuration, site set‑ups and technical support to ensure seamless connectivity and minimal downtime.
What you'll be doing
* Ensure robust network configurations and reliable connectivity across project sites.
* Provide prompt technical support and troubleshooting to minimise downtime.
* Facilitate effective video conferencing and other communication platforms for project teams.
* Manage site mobilisations and decommissions, attending to IT infrastructure needs.
* Oversee compliance testing of IT systems to meet industry and company standards.
* Engage stakeholders to align IT services with project requirements and timelines.
* Influence decision‑making regarding IT service operations enhancements and innovations.
* Implement and manage cloud services, including M365, ensuring efficient workflow and data security.
* Maintain and update IT hardware installations to meet project and operational needs.
* Address complex IT challenges and provide solutions that ensure project continuity and efficiency.
Who we're looking for
* Experience with network configuration, specifically Meraki technologies.
* Proficiency in M365 and cloud services.
* Experience with hardware installation and technical troubleshooting.
* Familiarity with compliance standards and IT testing procedures.
* Skills in stakeholder engagement and schedule coordination.
* Project management experience is an advantage but not essential.
* Structured cabling experience is an advantage but not essential.
Benefits
* Smart working, including staggered start and finish times and up to 40% remote working where roles permit.
* 25 days paid annual leave (pro‑rated).
* Family‑friendly policies: 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partner leave.
* Pension, share incentive plan, volunteering leave, recognition schemes and more.
Equality and Diversity
As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers. We also encourage applications from protected groups and are an equal opportunity provider.
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