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Job Title: Customer Services Adviser
As a customer services adviser, you will be responsible for delivering exceptional customer service to our customers. You will liaise with local volunteers to support them in providing first aid cover at events. You will be part of a welcoming, supportive team that will help you understand this unique organisation.
Please see the detailed job description on our website or once you click apply.
About You
You need to have an eye for detail and excellent communication skills, capable of dealing with customers, staff, and volunteers.
About Us
St John Ambulance works at the heart of communities, providing first aid, ensuring safety at events, and working alongside the NHS in response to 999 calls.
Every year, hundreds of thousands of people learn how to save lives through our training, education, and youth programmes.
Over the next decade, we aim to transform out-of-hospital care, positively impacting the people we treat and the communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.
What You Will Receive
* Competitive salary & pension scheme
* Cycle to work scheme
* Health and Wellbeing portal — access to financial, health, and wellbeing support, and an Employee Assistance Programme
* Discounts — access to Blue Light and NHS discounts, as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping
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