There’s a permanent opportunity for you here as an Electrical Supervisor to join one of critical accounts in our Northern region. This role will be predominately based between Warrington and Manchester with weekly travel to Wakefield and monthly to Telford
The Role
* Contract Delivery: Support the team to meet & exceed the agreed contractual Key Performance Indicators and Service Level Agreements in the delivery of PPM routines, statutory compliance, and attendance to faults and repair processes.
* Reporting: Ensure all necessary electronic and paper records are completed by the team, and Control all additional costs for items such as overtime, travelling expenses, subsistence and all other variable allowances.
* Contract Opportunities: Understand client’s specific needs and assist in the identification of additional services and opportunities within the existing customer base for added value. Provide quotes in line with this.
* Subcontractors and Suppliers: Monitor, liaise and control all work undertaken by specialist sub-contractors and suppliers. Ensure value for money is being secured from all specialist sub-contractors and suppliers.
* Invoicing: Ensure all chargeable works that are carried out are captured and authorise all their invoices as verification of their performance measurement.
* Customer Service: Deliver exceptional service standards to meet client expectations and ensure all operational difficulties are resolved with the supporting the management team.
* Call Out and Cover: Support the service delivery team by working with colleagues to maintain cover across the division at all times and attend to emergency call-out requests according to the local call-out rota arrangements.
* Task Management: Liaise with the schedulers to ensure the allocation of PPM tasks are produced by the Client’s CAFM system to ensure appropriate sign off for reporting.
* Communication: Communicate closely, share information and updates regularly to all team members, the client and end users to support the drive for service improvement across the contract.
* QSHE: Comply with a no-compromise approach to Health & Safety regulations and PPE and report any near misses or potential hazards.
* Learning & Development: Providing ongoing development activities to stretch the team and identify specific technical requirements as part of one to ones and PDR’s.
* Any other duties as required / requested by the Contract Manager.
* Please note that this is not an exhaustive list and you may be required to assist the Business with other duties as appropriate.
Hours of Work
* 8am-5pm, Monday - Friday
Benefits
* Additional earnings available through overtime - if wanted
* 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
* Competitive pension contribution
* Life Assurance
* Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants
* Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
* Access to wellbeing programmes
* Company Sick Pay
* Employee recognition programmes which reward exceptional achievements
* Employee Referral bonus with generous bonuses for ‘referring a friend’
* The opportunity to use one working day per year volunteering to help the local community
* Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters
* Smartphone/ Tablet, uniform, PPE
Experience
* NVQ Level 3 electrical or equivalent
* Previous supervision on technical facilities maintenance.
* Develop and maintain a collaborative relationship with site teams and the client.
* Drive and embed an outstanding compliance and health and safety culture.
Knowledge
* Demonstrates a high level of technical knowledge of building services.
* Good understanding of health and safety management
* High level understanding of statutory compliance
* Good understanding of how to manage projects
* High level understanding of relevant market and industry
At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.