The role
Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same!
What you`ll be doing as a Customer Experience Team Member:
1. Providing a welcoming front of house reception service
2. Conducting flat viewings, inspections, and leading sales conversations
3. Planning and running events for our students
What we`re looking for:
4. A caring, warm person with a positive attitude
5. An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions
6. You`ll also have great time management and organisational skills
What You`ll Get in Return
7. A discretionary annual bonus so you can share in the company`s success
8. 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
9. A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
10. Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
11. Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
12. Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!