Warrington, United Kingdom | Posted on 14/05/2025
Shifts:Monday to Friday, subject to business requirements
Based:Warrington
Salary: Up to £35,000 dependant on experience
ABOUT PRIME SECURE
We are an award-winning, privately-owned, Glasgow-headquartered business providing security system and guarding services to our diverse customer base across the UK.
We are growing quickly and have ambitious plans to achieve a turnover of £50m per annum by 2030. We embrace new ideas and change and value everyone’s input into how we continue to thrive and grow.
As part of our Road to 2030 Strategic Roadmap, we have introduced a Long Term Bonus scheme for employees. This scheme is designed to recognise the commitment made by our employees who help us achieve our Group profit objectives over the long term and provide a reward which allows our employees to share in the success of the business.
ABOUT THE ROLE
What you’ll be doing:
* Provide a professional, efficient, and approachable service whilst maintaining a high level of customer service
* Recruitment
* Salary Control
* Key Holding
* Manage Area Support Managers (ASM)
Our Core Values:
* Integrity
* Plain-Speaking
* Agility
* Courage & Conviction.
WHO YOU ARE
We are looking for a smart, ambitious, Regional Support Manager with a valid frontline SIA license to join our team. Ideally, you will have 3 years minimum experience in a security supervisory post and a Full UK Driver's License. You will be an effective communicator at all levels and have the ability to think on your feet and be responsive to the company’s business needs. If you are ready for the next stage of your career, then Prime Secure could be the place for you.
KEY RESPONSIBILITIES
* Create and Manage Recruitment Adverts & Interviews
* Key Holding Responsibilities
* Manage the effective recruitment of staff
* Arrange Contract Set-Up Visit with Backshift ASM
* Review ASM Handover
* Prepare ASM Task Sheets
* Ensure compliance is maintained around site paperwork (Assignment Instructions, RAMS, site packs in general)
* Deal with Payroll queries from Security Officers
* Oversee Pay-related Processes and Ensure Accuracy
* Manage Team KPI’s
* Lead contact for Compliance Department to arrange Vetting & HR paperwork
* Lead contact for Monitoring Station/Help Desk with V&C issues
* Lead Contact for Site Teams on V&C Deployments
* Timesheet Chase Up (a.m)
* Compliance and Welfare visits as per KPIs
* Wellbeing & Development Visits as per KPIs
* Client Service Visits as per KPIs
* Take the lead on Invoice Management and Payment of suppliers
* Manage supplier service delivery and quality
* Manage appropriate shift and rota deployment
* Oversee management of Security Officer non-compliance.
Your performance will be driven by a mindset built on:
* Striving for excellence in all you do
* Being adaptable and flexible
* Liaising with colleagues to ensure controls and processes are maintained
* Being business-minded and commercially aware
* Courage of your convictions to do the right thing.
This job description is not exhaustive and you will be required to take on additional tasks and responsibilities in line with business needs.
As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Prime Secure is committed to promoting equal opportunities for all; irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age.
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