About The Role
Were looking for a proactive and organised individual to join our payroll team in a newly created role. This is a great opportunity for someone with strong administrative or customer service experience who enjoys working in a fast-paced, collaborative environment.
Youll play a key role in supporting the delivery of payroll services within Publica and our partner Councils, helping to ensure smooth day-to-day operations. Working closely with the wider team, youll handle a variety of administrative tasks and respond to both internal and external queries.
Key responsibilities
* Respond to queries from internal and external customers in a timely and professional manner
* Help meet operational demands in line with service level agreements (SLAs)
* Support employee benefits and recognition schemes
* Assist with the company absence line to ensure continuity of service
* Provide administrative support to the payroll team, assisting with payroll services for multiple clients
About you
You dont need direct payroll experience - what matters most is your ability to stay organised, communicate clearly, and manage a varied workload with accuracy and attention to detail.
1. A natural multitasker who can manage competing priorities
2. Comfortable working across different systems or organisation
3. A team player with a proactive, can-d...