Job Details
When you choose to join us, youre choosing more than just a job. youre choosing to make a difference
We have an exciting opportunity to join County Durham Drug and Alcohol Recovery Service.:
Receptionist/Administrator
We welcome you to apply for this exciting role if you are passionate about making a difference to our service users and can offer a compassionate and meaningful service to those you work with. This post will work across the county within our established integrated drug and alcohol treatment service and will work with stakeholders and community members to ensure the best possible care and treatment is available for the service users we work with. The County Durham service has recently been rated Outstanding by the CQC and is a great place to work.
Receptionist/Administrator is a diverse and rewarding role, key duties you will undertake are:
* Ensure a friendly, professional, confidential and welcoming environment within the hubs and via the phone for service users, their families/carers and external customers.
* Creating and Maintaining Accurate Data Records using our bespoke system.
* Managing service email accounts
* Providing administration support to wider CDDARS Team
* Liaising with external agencies
Please note this is a Fixed term Role
About the role
An exciting opportunity is available for a full-time Maternity Cover 12 month Fixed Term Receptionist/Administrator based within our County Durham Drug and Alcohol Recovery Service team. This is a diverse and rewarding role providing reception and admin support to the teams within the hubs. We welcome applications if you are motivated and enthusiastic with a passion to work in a high performing administration team.
Our admin team are a lifeline to our service, providing administrative support to the operational service. If you are adaptable, flexible and willing to work as part of a team with clear task allocation and work outputs then we would welcome an application from you.
You will form part of a Countywide admin team located in the 5 hubs Durham, Consett, Horden, Peterlee and Bishop Auckland; however, your main working base will be Horden. You will be required to travel and work at the other sites where needed, therefore a means of being able to travel across County Durham is required.
Normal working hours are Monday - Friday 9am-5pm with a 9:30am start of 4:30pm finish once per week. There may be some evening or weekend working if required.
About you
* To work as part of a multi-disciplinary team in the effective running of CDDARS reception and general administrative duties.
* Understand the need for always adhering to confidentiality and professional boundaries.
* Work flexibly across operational sites as required
* Experience of using Theseus is desirable but not essential.
* Undertake other duties appropriate to the grade of the post
* You will need to be enthusiastic and be able to work under pressure
* You should have strong communication skills, be familiar with all the Microsoft Office packages and have previous administrative experience
* Experience within a drug, alcohol or healthcare setting is desirable but not essential.
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band
Please read the full Job Description and Person Specification prior to applying for this position.
For full person specifications and job details, please visitthis link.
Who are we
Waythrough (formerly Humankind) launched in October following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost services around England and nearly 3, amazing staff and volunteers who run them. Every year our services support around, people.
Bringing together two big organisations is not a small task and itll take a while to fully integrate our systems, processes and approaches. Thats why you will notice the jobs here are still branded Humankind. Next year well be fully integrating our recruitment systems but for now they are separate.
Thanks for bearing with us and dont forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site
What can Waythrough (formerly Humankind) offer you
️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years service)
Annual leave purchase scheme
Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
Death in service benefit
️ Free Will writing
Eyecare vouchers
️ Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family friendly policies
️ Happy, Healthy You! our wellbeing offers for our workforce
Employee Assist Programme and Waythrough Support Networks
Waythrough (formerly Humankind) is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at
Salary Period
Vacancy Salary Range £24, - £26,
DBS Requirement Enhanced
Does role require Police/Prison vetting? Not Applicable
Driving licence required for role? No
Applications Close Date 11 Jul