DOCUMENT CONTROLLER
Provide document support to Project Manager and associated project teams. Assisting and dealing with a range of complex technical documentation, processes, procedures and the co-ordination of activities to deliver a successful project. The Document Controller will work concurrently on a number of projects each with varied/differing elements and regulations and will deal with unexpected/complex documents and events which will need successful resolution to satisfaction of internal and external clients.
What are my responsibilities?
* Provide full documental control support for specific projects within the portfolio (document control, database management, trackers, dealing with complex technical project related correspondence,
* Provide technical support and mentoring/training to project teams etc on complex document control processes to maintain integrity and efficiency of the electronic systems
* Dealing with non-standard complex documents
* Quality control of document issuing – rejecting as necessary those documents that do not comply or meet the regulations/processes/procedures.
* Ensuring quick resolution of ad hoc issues for both internal and external customers.
* Be a point of contact for clients, contractors, etc. for managing of document enquiries.
* Compile project contacts lists and maintain accurate records.
* Maintain project files/structure in line with company regulations
* Use mandatory external systems in relation to issue/booking of documents e.g., Project Wise/Asset Wise and other document processing systems as dictated by the project contract.
* Progress and chase documents/transmittals, etc. to keep project file integrity
* Process all documents for newly set up Projects e.g., delegated authorities, signatories, etc.
* Work with team colleagues to provide a seamless service across all projects in portfolio
* Process Agency Timesheets and any other associated tasks
* Raise requisitions and purchase orders using the company procurement system.
What do I need to qualify for this job?
Essential
* Relevant educational experience
* Experience of working in a document control or similar environment
* Accurate with attention to detail.
* Computer literate and proficient in Microsoft Word, Excel, PowerPoint, and Outlook
* Methodical, well organised and able to communicate at all levels.
* Flexible and adaptable to a range of working methods and processes.
* Must be customer service focused and have experience of dealing with external clients.
* Good team player.
* Self-motivated, pro-active and able to work with minimal supervision.
Desirable
* Knowledge of rail industry would be advantageous
* Knowledge of SAP is desirable
* Experience in use of the following :
-ProjectWise
-AssetWise
-Aconex
-Clearbox
-Cemar
-Sharepoint
-Asite
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