Job Description
We are seeking a dynamic and experienced technical presales professional specializing in data engineering and integration. As an Advisory Solution Consultant, you will play a critical role within our presales team, driving innovative solutions primarily around ServiceNow’s Workflow Data Fabric, complemented by NowAssist and Agentic AI capabilities. Leveraging your deep understanding of the entire data lifecycle—you will build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the ServiceNow platform to our key customers.
Responsibilities:
* Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNow’s Workflow Data Fabric, articulating the benefits and capabilities of integrated data solutions to business and technical stakeholders.
* Customer Engagement: Lead technical discovery sessions, thoroughly understand complex data integration challenges and requirements, and translate them into effective ServiceNow-based solutions.
* Data Architecture Design: Develop robust and innovative architectures that leverage the full potential of ServiceNow’s Workflow Data Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.
* Collaboration and Leadership: Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution.
* Sales Strategy: Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions.
* Continuous Learning: Maintain deep technical expertise on ServiceNow’s Workflow Data Fabric, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering.
Qualifications
To succeed in this role, you should possess:
* 6+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions.
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
* Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions (relational and NoSQL databases), and analytics platforms.
* Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies.
* Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent.
* Experience with low-code/no-code application development platforms; familiarity with ServiceNow platform certifications (CSA, CAD) is strongly preferred.
* Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus.
* Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive-level decision-makers.
* Consultative mindset with a focus on identifying and driving process improvement and operational efficiency.
* Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively.
* Fluency in English
Join us in shaping digital transformation through data-driven innovation and delivering impactful solutions with the power of ServiceNow.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.