Overview
As a Senior IT technician, you\ll help support our systems we use in our offices, schools and children\s homes. They include in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You\ll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You\ll also support our state of the art data center and maintain connectivity, and with the help of our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments. There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge. We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you\ll be based in one of our outstanding schools, you\ll soon see the impact your work can have. And on top of that, you\ll gain recognised qualifications - the perfect way to give your career the head start you\ve dreamed of.
Responsibilities
* Install, configure, test, maintain and troubleshoot hardware and software as listed: in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals.
* Support and maintain the state of the art data center and connectivity across the Group.
* Support sites across the group with IT issues, work on projects, and contribute to new site developments.
* Travel to other sites around the Group and provide remote support where possible.
* Collaborate with IT team members in different locations to progress and develop skills and knowledge.
* Support career development in IT with opportunities to work with the support team and expand IT knowledge.
* Provide excellent customer service and work closely with experts.
* Work based in one of our schools and understand the impact of your work.
* Aid in creating a positive, purpose-led environment that supports bright futures for young people.
Qualifications
* Five GCSEs (or equivalent).
* Solid expertise in Microsoft operating systems and IT fundamentals.
* Windows Server administration skills.
* Knowledge and skills in VMware.
* Ability to install, configure, test, maintain and troubleshoot the above technologies.
* Motivation, discipline, and a natural gift for teamwork with good communication skills to help and train users.
Benefits
* A salary up to £35,000 with an on call allowance.
* Training: ongoing professional development.
* Holiday: 35 days holiday.
* Flexible benefits package: including options to adjust holiday allowance, pension and life insurance.
* Wellbeing: wellbeing tools and access to employee assistance.
* Medical cover to claim back costs such as opticians or dental appointments and discounts.
* Beautiful working environments with excellent facilities.
* Recommend a friend scheme offering a £1,000 bonus.
About Witherslack Group
Join the UK\s best special education and care provider. Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself.
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